Last Updated: 15 November 2025

At Rebrand Advertising Agency, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your data.

Information We Collect:

  • Personal details (name, email, phone).
  • Business information.
  • Access details for project delivery.

How We Use Information:

  • To deliver digital marketing services.
  • Project communication.
  • Customer support.
  • Payment processing via Razorpay.

 

Data Sharing:

  • Only with Razorpay or verified team members.
  • Never sold or misused.

Your Rights:

Access, correct, or delete your data.

Contact:

support@rebrandadv.com

www.rebrandadv.com

 

2. Refund & Cancellation Policy

  • All payments for digital services are final.
  • Refund Not Applicable When:
  • Work has started.
  • Client delays in approval.
  • Change in requirements after starting.
  • Unpredictable ad performance.

 

Cancellation:

Allowed only before work begins. Partial refunds may be considered.

Non-Refundable Services:

Social media posts, video editing, animations, website design, ads, logo design, GMB listing, photography, followers package.

 

3. Delivery / Shipping Policy

We offer only digital services.

Delivery Methods:

Email, WhatsApp, Google Drive.

Delivery Timelines:

  • Creatives: 2–4 days
  • Logo: 4–7 days
  • Videos: 3–7 days
  • Website: 7–20 days

Ads setup: 24–48 hours

Delays may occur if client delays inputs or approvals.

 

4. Website Disclaimer

Our services are for branding and marketing only.

We Do Not Guarantee:

  • Specific leads or sales.
  • Guaranteed GMB ranking.
  • Viral reach.
  • Platform algorithm outcomes.

Client Responsibility:

Accuracy of information provided.

 

No Liability:

  • Account suspension due to client actions.
  • Platform downtime.
  • Incorrect data effects.

Using our service means accepting these terms.